Terms of Service
General terms and conditions for participation in the “G20 Young Entrepreneur Alliance Summit 2022” event on October 27th, 2022 and October 28th, 2022 in the Grand Elysée Hotel Hamburg
1. General
The following contractual conditions (“General Terms and Conditions” or “GTC”) apply to the legal relationship that arises through the purchase of admission tickets (“ticket(s)”) from WJ-Projektgesellschaft mbH Braunschweig (hereinafter “Organizer”) for participation in the event “G20 Young Entrepreneur Alliance Summit 2022” on October 27, 2022 and October 28, 2022 in the Grand Elysée Hotel Hamburg (hereinafter “Event”). Deviating terms and conditions of the customer are not valid, even if they are not expressly contradicted.
2. Registration and conclusion of contract
2.1. The purchase of tickets for participation in the event is only possible via the conference management platform (g20yea.wjd.de) of the organizer.
2.2. As part of the purchase process, the customer submits a binding offer to conclude a contract with the organizer by activating the online command provided for this purpose with the designation “order with costs” on the organiser’s website. The organizer confirms the receipt of the contract offer to the customer online. The confirmation does not constitute acceptance of the offer, but is subject to the availability of the ordered tickets and the consideration of special circumstances (e.g. security aspects). The contract between the organizer and the customer based on these General Terms and Conditions is only concluded when the ticket is sent electronically to the customer, or only after an e-mail has been sent confirming the purchase.
2.3. Changes and/or additions to the contract must be made in writing. This also applies to the cancellation of the written form clause.
3. Prices
3.1. The price communicated to the customer during the purchase process and shown on the ticket (“ticket price”) is binding.
3.2. All ticket prices include sales tax, if applicable.
3.3. If discounts (students, members of certain organizations, etc.) are granted, these are shown separately. If no discounts are shown, they cannot be granted. The discount is to be granted upon presentation of proper proof (e.g. student ID, confirmation from the respective organisation). Proof must be provided before the start of the event. If proof cannot be provided, the customer is obliged to pay the difference between the ticket price without discount and the discounted ticket price before the start of the event; otherwise the customer is not entitled to participate in the event. A refund of the ticket price is excluded if the customer purchased the ticket by providing incorrect information.
4. Payment
4.1 Payment is made using the payment methods offered by the organizer as part of the purchase process. The ticket price is due upon conclusion of the contract.
4.2. Payment by invoice: If the customer does not pay within 14 days after receipt of the invoice, the organizer can withdraw from the contract. If the organizer withdraws from the contract, the customer loses his right to participate in the event. The customer shall bear any fees incurred in connection with the rescission of the contract.
4.3. Payment by credit card: When paying by credit card (MasterCard, Visa), the customer will be asked to enter the credit card details during the payment process. The associated credit card account will subsequently be debited in the amount of the ticket.
4.4. If a payment is charged back (e.g. due to insufficient funds in the account specified when ordering), the customer is obliged to compensate the organizer for any damage or expenses (in particular bank charges) that result from the chargeback. The organizer is entitled to charge the customer a processing fee of EUR 10.00 per chargeback. In the event of an unjustified chargeback (reversal) of the credit card, the organizer is entitled to charge the customer processing fees of EUR 40.00. The customer reserves the right to prove that the damage on the part of the organizer is less than the flat rate stated.
4.5 In the event of a chargeback, the organizer is entitled to withdraw from the contract immediately. The organizer reserves the right to make further claims against the customer.
5. No right of cancellation or withdrawal
Even if the organizer offers tickets via means of long-distance communication within the meaning of § 312c Para. 2 BGB and thus a distance contract can exist according to § 312c Para. 1 BGB, according to § 312g Para. 2 No. 9 BGB there is no right of cancellation for the customer when purchasing a ticket . This means that there is no two-week right of withdrawal and return. Every offer or order for tickets is therefore binding immediately after confirmation by the organizer and obliges you to accept and pay for the tickets ordered. Exchanges and refunds are generally excluded.
6. Relocation/cancellation/breaking down of the event
6.1. Relocation: The organizer reserves the right to relocate the event or parts of the event. In all cases, tickets purchased for postponed events or parts of events remain valid. In the event of a postponement, the customer has a right of withdrawal only if the customer cannot attend the event on the new date because he is unable to attend the new date. The reason for the hindrance must exist at the time the event is relocated and must be made credible by the customer.
6.2. Cancellation and exclusion of spectators: If the event is canceled, the ticket price, minus any fees incurred, will only be reimbursed if the organizer is responsible for the cancellation or the exclusion of spectators. In the case of an event that is canceled in accordance with a competent association or a competent authority or that has to take place in whole or in part with the exclusion of spectators, the organizer is only obliged to reimburse that (partial) amount of the ticket price, less any fees incurred , which is not required to cover the costs of the event. In this case, the total cost of the event (taking into account any claims for reimbursement by the organizer and taking into account any rights of withdrawal for the event or parts thereof) will be deducted from the total revenue from ticket sales and the remaining amount divided by the number of tickets sold; the partial amount calculated in this way per ticket will be refunded to each customer. In the event of a cancellation or restriction of the event by a responsible association or a competent authority, the organizer is obliged to exercise rights of withdrawal and claims for reimbursement in such a way that the customer can be reimbursed as high a partial amount as possible. the partial amount calculated in this way per ticket will be refunded to each customer. In the event of a cancellation or restriction of the event by a responsible association or a competent authority, the organizer is obliged to exercise rights of withdrawal and claims for reimbursement in such a way that the customer can be reimbursed as high a partial amount as possible. the partial amount calculated in this way per ticket will be refunded to each customer. In the event of a cancellation or restriction of the event by a responsible association or a competent authority, the organizer is obliged to exercise rights of withdrawal and claims for reimbursement in such a way that the customer can be reimbursed as high a partial amount as possible.
6.3. Cancellation and repetition of the event: If an event is cancelled, the customer is not entitled to a refund of the ticket price paid, unless the organizer is responsible for the cancellation. If the event is repeated, ie the rescheduling of an event that has already started and then been cancelled, the repetition counts as a new event; regulation 6.1 applies. analogous.
6.4. In the event of the event being postponed, canceled or access restricted, the organizer is not obliged to reimburse any costs incurred by the customer in connection with the intended visit to the canceled, postponed or restricted event (e.g. travel, accommodation or meal costs). to refund.
7. Services
7.1. The scope of the contractual service within the framework of the event results from the information documents, the details on the event website, any existing registration forms and the confirmation of participation from the organizer. In the event of contradictions and in any case, the service description in the booking confirmation is decisive.
7.2. If services are not provided in accordance with the contract, the customer is entitled to remedy. Defects must be reported immediately. Claims for reimbursement of the ticket price due to a service that was obviously not provided in accordance with the contract must be asserted within 14 days of the end of the event.
7.3. The organizer reserves the right to appoint substitute speakers in exceptional cases and/or to change the program or individual program items. The customer will be informed in good time about the respective changes. In this case, the customer has a right of withdrawal only if the event has a completely different appearance due to the replacement speaker or the changed program. Changing themes does not represent a change in the appearance of the event.
7.4 Travel, accommodation and meals are not included in the event offer, unless services of this type are expressly listed in the event description. If the customer does not make full or partial use of the services offered, there is no right to a refund of the ticket price.
8. Copyright and Other Rights
8.1. The lectures and event documents issued are protected by copyright and may only be used for personal use. Rights of use are only transferred by express written granting of rights of use. Duplication, distribution, processing or public reproduction of any kind is not permitted and requires the written consent of the organizer.
8.2. Staying in the event location for the purpose of media reporting on the event (television, radio, internet, print, photo) is only permitted with the consent of the organizer and in the areas specially designated for this purpose. It is not permitted to record or collect sounds, photos and/or images, descriptions or results or data of the event without the consent of the organizer, unless this is exclusively for private, non-commercial use. For reporting on the event and for its promotion, the organizer and/or third parties commissioned/authorized by the organizer (e.g. press) can independently create image and sound recordings according to Art. 6 Para. 1 Sentence 1 f) GDPR Customers can show as spectators.
10. Domiciliary Rights and Liability
10.1. The organizer or commissioned third parties are entitled to exercise the domiciliary rights at any time. The instructions of the organiser, the police and the security personnel in the run-up to, during and immediately after an event must always be followed.
10.2. Staying on the event site is at your own risk. The organizer and/or vicarious agents are only liable for damages, regardless of the legal reason, in the event of intent or gross negligence or – then limited to the foreseeable, contract-typical damage at the time the contract was concluded – in the event of a breach of essential contractual obligations. Essential contractual obligations are those whose fulfillment is essential for the proper execution of the contract, the violation of which jeopardizes the achievement of the purpose of the contract and on whose observance the customer regularly relies. This limitation of liability does not apply to claims for damages due to injury to life, limb or health or due to other statutory liability.
11. Privacy
Unless specifically stated otherwise within these GTC, the processing of the customer’s personal data takes place on the one hand to fulfill the contract between the organizer and the customer in accordance with Art. 6 Para. 1 S. 1b) DS-GVO and on the other hand to protect the legitimate interests of the organizer. Further data protection regulations, including the customer’s rights under the GDPR and the contact details of the organizer’s data protection officer, can be found in the data protection declaration available under data protection.
12. Final Provisions
11.1. The law of the Federal Republic of Germany applies exclusively, excluding the UN sales law. Place of jurisdiction is Munich.
11.2. In the event of a change in market conditions and/or the legal situation and/or the case law of the highest court, the organizer is entitled to supplement and/or change these GTC and/or the ticket prices with a period of four (4) weeks in advance, even if there are existing contractual obligations , provided this is reasonable for the customer. The customer will be informed of the respective changes in writing or – if the customer has agreed to this form of correspondence – by e-mail. The additions or changes are deemed to have been approved if the customer has not objected to the changes and/or additions in writing or by email within a period of four (4) weeks after receipt,
11.3. Should individual provisions of this contract be ineffective or lose their effectiveness due to a circumstance that occurs later, the validity of the rest of the contract remains unaffected. In place of the invalid contractual provisions, a provision comes closest to what the contracting parties would have wanted if they had considered the point in question. The same applies to gaps in this contract.
11.4. The place of performance is the seat of the organizer.